{"id":34,"date":"2016-04-11T21:12:39","date_gmt":"2016-04-12T01:12:39","guid":{"rendered":"http:\/\/foxtheme.foxtrotdev.com\/?page_id=34"},"modified":"2026-06-29T15:28:13","modified_gmt":"2026-06-29T19:28:13","slug":"contact","status":"publish","type":"page","link":"https:\/\/sandbox0.foxtrotdev.com\/?page_id=34","title":{"rendered":"Contact"},"content":{"rendered":"

[vc_row mobile_padding_top=”mobile-padding-top-20″ mobile_padding_bottom=”mobile-padding-bottom-40″][vc_column][vc_column_text css=”” mobile_text_alignment=”mobile-text-align-center”]<\/p>\n

We’re here to help<\/h2>\n

Whether you are interested in our plan and have questions, or you are a current member and need assistance, we are happy to help you in any way we can.[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=”yes” el_class=”equal-height-elements”][vc_column width=”1\/3″][vc_column_text css=”.vc_custom_1782759642508{background-color: #ebb700 !important;}” el_class=”contact-callout phone”]<\/p>\n

Get In Touch<\/h3>\n

Potential Members<\/p>\n

877-546-2620<\/a><\/h3>\n
\n

Current Members<\/p>\n

800-808-7347<\/a><\/h3>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_column_text css=”.vc_custom_1782760180656{background-color: #002C77 !important;}” el_class=”contact-callout address”]<\/p>\n

Our Location<\/h3>\n

Johns Hopkins US Family Health Plan<\/h4>\n

For mail only. No in-person support available.
\n7231 Parkway Drive
\nSuite 100
\nHanover, MD 21076[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_column_text css=”.vc_custom_1782759661117{background-color: #EBEBEB !important;}” el_class=”contact-callout hours”]<\/p>\n

Our Hours<\/h3>\n

Monday\u2013Friday
\n8am\u20134:30pm<\/h4>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=”yes” padding_top=”padding-top-40″ el_class=”col-border gutters-120″][vc_column width=”1\/3″][vc_column_text]<\/p>\n

Potential Members:<\/h4>\n

[\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text css=””]Mid-Atlantic Field Services Manager<\/strong>
\nSteve Whisler
\n844-757-4802<\/a>
\nswhisler@jhhp.org<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]

Contact a Field Service Representative<\/a><\/div><\/div>[\/vc_column][vc_column width=”2\/3″][vc_column_text]<\/p>\n

Current Members:<\/h4>\n

[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/2″][vc_column_text]Customer Service<\/strong>
\n410-424-4528<\/a> or
\n800-808-7347<\/a> (toll-free)
\n410-424-4895 (fax)
\nusfhpcustomerservice@jhhp.org<\/a><\/p>\n

Mental Health\/Substance Abuse Services<\/strong>
\n410-424-4830<\/a> or
\n888-281-3186<\/a> (toll-free)<\/p>\n

Nurse Chat (24 hours)<\/strong>
\n844-344-4218<\/a><\/p>\n

Premium Billing\/Enrollment Fees<\/strong>
\n410-424-4835<\/a> or
\n888-717-8282<\/a> (toll-free)[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_column_text css=””]Pharmacy Automated Refill Service\/Mail Service Line<\/strong>
\n800-345-1985<\/a><\/p>\n

Report Health Care Fraud<\/strong>
\n410-424-4996<\/a> or compliance@jhhp.org<\/a><\/p>\n

Report Privacy Concerns (HIPAA)<\/strong>
\n410-614-9900<\/a> or hipaa@jhmi.edu<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=””]<\/p>\n

 <\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row mobile_order=”mobile-order-1″ mobile_padding_bottom=”mobile-padding-bottom-40″][vc_column width=”1\/3″][vc_single_image image=”11365″ img_size=”large” alignment=”center” style=”vc_box_shadow” css=”.vc_custom_1781103727034{margin-top: 25px !important;margin-bottom: 15px !important;padding-top: 15px !important;padding-right: 15px !important;}”][vc_column_text css=”.vc_custom_1781104259053{padding-right: 30px !important;padding-left: 30px !important;}” el_class=”desktop-only note”]<\/p>\n

Personally Provided Information<\/h6>\n

By filling out a form and providing Johns Hopkins USFHP with your information, you agree to allow us to use that information to provide you with material that you request. If you opt in to receive future communications from us, you may be contacted by phone, text or email using the details you provide. You can opt out at any time.[\/vc_column_text][\/vc_column][vc_column width=”2\/3″][vc_column_text css=”.vc_custom_1746716224755{margin-top: 25px !important;}”]<\/p>\n

Learn more about Johns Hopkins US Family Health Plan<\/h4>\n

Complete the form below to receive your Information Kit.[\/vc_column_text][vc_column_text css=””]