{"id":11688,"date":"2026-02-27T12:40:23","date_gmt":"2026-02-27T17:40:23","guid":{"rendered":"https:\/\/sandbox0.foxtrotdev.com\/?p=11688"},"modified":"2026-03-03T10:31:04","modified_gmt":"2026-03-03T15:31:04","slug":"share-the-good-stuff","status":"publish","type":"post","link":"https:\/\/sandbox0.foxtrotdev.com\/?p=11688","title":{"rendered":"We\u2019d Love to Hear from You!"},"content":{"rendered":"<h3>Why your voice counts<\/h3>\n<p>Each year, a random group of members receives a survey asking them to share their experiences. The survey takes about 20 minutes and asks about your recent visits with doctors and how well US Family Health Plan is meeting your needs. You can complete it by phone, mail or online.<\/p>\n<p>We work with SPH Analytics to send out these surveys, so if you receive a member survey, please take a few minutes to share your thoughts about your care and your experience with USFHP. Your honest feedback helps us understand what\u2019s working well and where we can do better.<\/p>\n<h3>The benefits you already enjoy<\/h3>\n<p>USFHP is committed to providing excellent care and support for military families and retirees. Here are just some of the advantages you have as a member:<\/p>\n<ul>\n<li><strong>Highly rated plan<\/strong> \u2014 Johns Hopkins USFHP earned 4 out of 5 rating in the <a href=\"https:\/\/www.ncqa.org\/\">National Committee for Quality Assurance<\/a> Commercial Health Plan Ratings 2025. Most notably, we received a 5 out of 5 in Rating of personal doctor, Rating of specialist and Rating of health plan.<\/li>\n<li><strong>Large provider network<\/strong> \u2014 Access more than 40,000 providers and facilities, including Johns Hopkins providers. Our easy-to-use search tool lets you filter by specialty, language, gender and more. Try it out.<\/li>\n<li><strong>Virtual care options<\/strong> \u2014 Get care when you need it with after-hours telehealth services for minor health concerns and our 24\/7 Nurse Chat line for questions about symptoms, injuries or illnesses.<\/li>\n<li><strong>Mental health support<\/strong> \u2014 UpLift offers virtual mental health care with an expanded provider network and easy search tools to match you with the right provider for your needs.<a href=\"https:\/\/www.joinuplift.co\/\" target=\"_blank\" rel=\"noopener\"> Learn about it.<\/a><\/li>\n<li><strong>Cabana Live<\/strong> \u2014 No-cost confidential mental health and peer support services with no wait times and no appointments needed.\u00a0Join live support groups led by experts with military experience. Access guided meditation and other self-care tools whenever you need them. <a href=\"https:\/\/sandbox0.foxtrotdev.com\/members\/my-benefits\/dental-vision-and-discounted-services\/#cabana\">Learn more<\/a>.<\/li>\n<li><strong>ChooseHealthy<\/strong> \u2014 Enjoy discounts on specialty services like acupuncture, chiropractic care and therapeutic massage (25% minimum discount from over 114,000 providers). Get 10% to 50% off popular health and fitness brands, plus free access to 1,000+ health classes, articles and videos. <a href=\"https:\/\/sandbox0.foxtrotdev.com\/members\/my-benefits\/dental-vision-and-discounted-services\/#1762532795875-4b7e9f89-8fb1\">Explore it now<\/a>.<\/li>\n<li><strong>Money-saving discounts<\/strong> \u2014 Take advantage of discounts on <a href=\"https:\/\/sandbox0.foxtrotdev.com\/members\/my-benefits\/dental-vision-and-discounted-services\/#home-chef\">Home Chef<\/a> meal delivery and <a href=\"https:\/\/sandbox0.foxtrotdev.com\/members\/my-benefits\/dental-vision-and-discounted-services\/#activefit\">Active&amp;Fit Direct\u2122<\/a> fitness center memberships for you and your spouse.<\/li>\n<li><strong>Fast appointments<\/strong> \u2014 USFHP members who use a Johns Hopkins Community Physicians provider as their primary care manager can get new patient appointments within one month and follow-up visits within 48 hours. Learn more.<\/li>\n<\/ul>\n<h3>Thank you for being part of USFHP<\/h3>\n<p>Whether you\u2019ve already completed a survey or you\u2019re expecting one soon, thank you for helping us improve. Your experience is what matters most, and your feedback makes a real difference for everyone in our community.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Why your voice counts Each year, a random group of members receives a survey asking them to share their experiences. The survey takes about 20 minutes and asks about your&#8230;<\/p>\n","protected":false},"author":14,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-11688","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>We\u2019d Love to Hear from You! - Johns Hopkins US Family Health Plan<\/title>\n<meta name=\"description\" content=\"Johns Hopkins USFHP members will receive a new member ID card for 2024. 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