{"id":14473,"date":"2026-08-21T14:00:57","date_gmt":"2026-08-21T18:00:57","guid":{"rendered":"https:\/\/www.hopkinsusfhp.org\/?p=14343"},"modified":"2026-08-21T14:00:57","modified_gmt":"2026-08-21T18:00:57","slug":"new-portal-and-mobile-app","status":"publish","type":"post","link":"https:\/\/sandbox0.foxtrotdev.com\/?p=14473","title":{"rendered":"New Portal and Mobile App"},"content":{"rendered":"<p><strong>Create your account and download the app<\/strong><br \/>\nWe&#8217;ve switched to a new member portal and launched a mobile app! Your new online experience features personalized benefits, costs, reminders and more \u2014 all in one place, built around your plan.<\/p>\n<p>Plus, the new provider search within the member portal combines the EHP and Cigna PPO networks. One search, all providers.<\/p>\n<p><a class=\"button\" href=\"https:\/\/register.jhhp.org\/member\" target=\"_blank\" rel=\"nofollow noreferrer noopener\"><strong>Create your account<\/strong><\/a><\/p>\n<p>You&#8217;ll need to create a new account to get started. It only takes a few minutes, and once you&#8217;re in, all your information is already there.<\/p>\n<p><strong>Download the app<\/strong><br \/>\nThis will give you the best experience from your phone or tablet. Search &#8220;Johns Hopkins Health Plans&#8221; in your device&#8217;s app store, or find it in the <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=org.jhhp.mbrp.prod.android\" target=\"_blank\" rel=\"nofollow noreferrer noopener\"><strong>Google Play Store<\/strong><\/a> or the <a href=\"https:\/\/apps.apple.com\/us\/app\/johns-hopkins-health-plans\/id6792875570\" target=\"_blank\" rel=\"nofollow noreferrer noopener\"><strong>Apple App Store<\/strong><\/a>.<\/p>\n<p><strong>Just log in<\/strong><br \/>\nWhen you want to find information about your plan, just log in. Your account is personalized to you and your plan.<\/p>\n<ul>\n<li>View, print, or replace your ID card \u2014 yours or anyone on your plan<\/li>\n<li>Switch to digital EOBs<\/li>\n<li>Check claims and authorizations<\/li>\n<li>Look up what your plan covers<\/li>\n<li>Track your deductible and out-of-pocket spending<\/li>\n<li>Send a secure message to Customer Service<\/li>\n<\/ul>\n<div id=\"highlighter--hover-tools\" style=\"display: none;\">\n<div id=\"highlighter--hover-tools--container\">\n<div class=\"highlighter--icon highlighter--icon-copy\" title=\"Copy\"><\/div>\n<div class=\"highlighter--icon highlighter--icon-change-color\" title=\"Change Color\"><\/div>\n<div class=\"highlighter--icon highlighter--icon-delete\" title=\"Delete\"><\/div>\n<\/div>\n<\/div>\n<div id=\"highlighter--hover-tools\" style=\"display: none;\">\n<div id=\"highlighter--hover-tools--container\">\n<div class=\"highlighter--icon highlighter--icon-copy\" title=\"Copy\"><\/div>\n<div class=\"highlighter--icon highlighter--icon-change-color\" title=\"Change Color\"><\/div>\n<div class=\"highlighter--icon highlighter--icon-delete\" title=\"Delete\"><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Create your account and download the app We&#8217;ve switched to a new member portal and launched a mobile app! Your new online experience features personalized benefits, costs, reminders and more&#8230;<\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-14473","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>New Portal and Mobile App - Johns Hopkins US Family Health Plan<\/title>\n<meta name=\"description\" content=\"We&#039;ve switched to a new member portal and launched a mobile app! 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